Floodlight Social Networking Canada

Friday, November 19, 2010

Kelowna Business Coaching Business Consulting: OBRG Networking Event Thursday November 25th – Wo...

Kelowna Business Coaching Business Consulting: OBRG Networking Event Thursday November 25th – Wo...: "We have all heard it before is there such a thing as work life balance? What simple things can you do to grow your business without leave ..."

Donald RobichaudPresidentFloodLight Consulting - Build Your Business - 250-768-9415http://www.floodlightconsulting.com/http://donaldrobichaud.blogspot.com/

Wednesday, October 27, 2010

Social Media Marketing Kelowna – Are you connected?

Whether your company is just starting out, starting to grow or already established, you need to continually evaluate the tools which will help build your business to the next stage. Social Media has shifted the way we talk to friends, family and our clients.

When evaluating your marketing dollars for 2011 you’ll want to ensure that 25 % of your marketing budget is directed to marketing yourself on the internet. If your target market is under 30 years old it may be as high as 50%.

If you follow this thought process you will definitely want to arm yourself with social media tools, that will play an important role in the development of your company’s marketing strategy and business development.

Getting the word out in today’s internet world is imperative and the marketing of you and your business will be given a big boost by social media tools such as Facebook, Twitter, YouTube and LinkedIn.

Below is a quick overview for the big four of Social Media:

As of July 2010 Facebook has more than 500 million active users, which is about one person for every fourteen in the world. Users may create a personal profile, add other users as friends and exchange messages, including automatic notifications when they update their profile. Additionally, users may join common interest user groups, organized by workplace, school, or college, or other characteristics.

The benefits of Facebook - Facebook is an excellent social networking source. You can have a business profile page, and different groups. It also has a great event tool which allows you to invite people to your next party or business social event.


Twitter is a website which offers a social networking and micro blogging service, enabling its users to send and read other users' messages called tweets. Tweets are text-based posts of up to 140 characters displayed on the user's profile page.

The benefits of Twitter - Twitter has many uses for both personal and business use. It's a great way to keep in touch with your friends and quickly broadcast information about where you are and what you're up to. For example, "I'm downtown and aching for some sushi, anyone like to join me?" For business, Twitter can be used to broadcast your company's latest news and blog posts, interact with your customers, or to enable easy internal collaboration and group communication.


YouTube is a video-sharing website on which users can upload, share, and view videos. YouTube uses video technology to display a wide variety of user-generated video content, including movie clips, TV clips, and music videos, as well as amateur content such as video blogging and short original videos. Most of the content on YouTube has been uploaded by individuals, although media corporations including CBS, BBC, and others are using this medium as a marketing tool. YouTube is the second biggest search engine tool after Google.

The benefits of YouTube - With YouTube you can create your own customized channel or customer base. Whenever a video is added to a YouTube account, it leads to the creation of one profile channel by itself. Keen viewers usually form a part of this channel and may also take its subscription. One may also promote their websites further by sending newsletters through e-mails to these subscribers. In other words, it can aid in building your customer list.


LinkedIn is mainly used for professional networking. As of August 2010, LinkedIn had more than 75 million registered users, spanning more than 200 countries and territories worldwide. The site is available in English, French, German, Italian, Portuguese and Spanish. The purpose of the site is to allow registered users to maintain a list of contact details of people they know and trust in business. The people in the list are called Connections. Users can invite anyone (whether a site user or not) to become a connection.

The benefits of LinkedIn:

For many professionals LinkedIn has become the social tool for professional networking on line. It’s a convenient way to stay connected to current colleagues and people who you’ve worked with in the past. It’s a great way to be connected with the owner’s and decision makers of the business world.

Social Media is a great way to share expertise with a target market of prospects and clients and to become a leader in your field. Build Your Business with Social Media and increase your market share with loyal followers.

Fore more information contact:

Donald Robichaud
FloodLight Consulting
Build Your Business

Friday, April 16, 2010

Soles4Soles Campaign Target Demolished

Donna and Donald Robichaud  help out at the Kelowna Rockets Game. Picture taken by James Young of SNAP.

Well heeled Okanagan residents, spearheaded by Jim Belshaw of Roy's Shoes on Ellis, have ripped apart the Soles4Souls campaign target.

The aim was to generate a heady 25,000 pairs of gently used shoes in a 25 day period, the majority of which are destined for Haiti. That figure alone was pretty high but pales in comparison to the 40,000 that were actually collected.

We dropped by a Kelowna Rockets home game where Jim and the dedicated team of sole collectors were busy polishing another chunk off the total as fans poured through the doors. A great achievement and dedication to the cause, good work Jim!

Donald Robichaud
FloodLight Consulting – Build Your Business

Monday, March 22, 2010

Selling Breakthroughs – August 1st 2010 – Kelowna Sales Training

Keep your customers satisfied to create lasting relationships.

The secret to making a successful sale is knowing what, why, how and when your audience wants to buy. Learn the processes and stages of both buyer and seller simultaneously to understand how to apply sales skills and behaviors that accurately match the buyer’s state and motivations. Understand how to use your expertise confidently to positively influence outcomes and meet both the buyer’s and your own requirements. A sale isn’t over until your client knows that the solution to their business problem is you and your product or service.

This course will help you:

•Accurately assess customer needs and establish needs awareness
•Present solutions based upon priority and big picture needs, not products or services
•Use the buyer’s motivations for increased focus and creating opportunities
•Communicate as a problem-solver and a trusted partner
•Develop professional, long-lasting business-to-business relationships
Who should Attend:

Anyone involved in the selling process.


•A highly-interactive 1-day workshop.
Tools Provided:

•A Comprehensive Learning Guide
•A pre- and post-workshop skills assessment
•Half hour with our sales professional one month after training
Detailed Synopsis: Selling Breakthroughs

The Selling Breakthroughs workshop. will give you the skills needed to transform selling products, services or ideas into selling “business solutions” are essential for salespeople at all levels.

The program will broaden your understanding and develop your selling skills to uncover the underlying business need, create a desire to act on solving the business problem or to take advantage of a business opportunity, make clientcentered sales presentations, gain commitment, and enhance the relationship by ensuring client satisfaction.

The program provides practical planning tools and processes, with case studies and practice sessions to learn and enhance your selling skills.

Unit 1 An Overview of the Selling – Buying Process:
In this overview unit we examine the process and stages that a buyer moves through in any buying situation. This enables us to appreciate the skills and behaviors required by the salesperson to support the buyer throughout the process.

Unit 2 Need: Establishing buyers’ needs and need awareness:
The foundation of any sale and worthwhile relationship requires a clear understanding of the buyer’s real needs – their situation, problems and opportunities. In this unit you will learn the importance of first impressions, and how to use appropriate selling and interpersonal behaviors to achieve strong and positive relationships. You will enhance your questioning skills to obtain appropriate facts and information, and to get confirmation, agreement and commitment.

Unit 3 Priority: Activating needs to priority:
This stage is the vital link between establishing needs and presenting a solution. We explore general and specific buying motives, and identify and establish the individual motivations and drives of our buyers. You will learn specific questioning skills that focus the buyer on their real situation, and help them clarify those needs that are priorities for them. You will become comfortable challenging the status quo.

Unit 4 Solution: Presenting a business case solution:
This Unit is designed to move you towards mastery of presenting a business case that meets the buyer’s specific product and service needs, demonstrates value, and is based on positive relationships. You will further enhance your questioning and listening skills. You will learn how to prepare generic and client specific product and service analyses, based on a complete understanding of features, advantages, benefits and end results. You will prepare a value-based solution, with a documented valueadded package, that effectively differentiates your solution. You will learn how to deal with various forms of resistance, including “price” issues, and positively sell on value and
relationship factors.

Unit 5 Implement: Closing and implementing:
Through an understanding of buying signals, stress and risk assessment, and closing techniques, you will learn how to support the buyer to implement their solution choice. Preparation of a checklist and plan will ensure both parties commit to and complete full implementation.

Unit 6 Relationship: Cementing the relationship and managing expectations:
This unit looks at our customers in terms of importance and worth to help us better allocate our time. Development of an expectation feedback system helps us monitor and evaluate results against expectations. Proactive follow-up will ensure an ongoing relationship based on trust and credibility.

Total cost – Selling Breakthroughs – $495.00

Sign up before August 1st 2010  – and receive!!

One hour Sales Trainnig on: How do people Buy? (Value $150.00)

For more information and to see how FloodLight can help you Sell smarter, call:

Donald Robichaud
FloodLight Consulting – Build Your Business

Referrals of a Lifetime Kelowna

Courtney Cave - Mike Hassard-Laurel D'Andrea- Philippe Daigle - Ken Kunka - Donald Robichaud - James Hooey- Mark Oakley - Joe Wakerbauer - Linnda Andersson -Sylvia Fleming - Ron Finch - Jerry Dombrowsky - David Anderson - Terry Laurin - Donna Robichaud - Bert Chapman - Clint Best - Pam Lynch -David Plummer - Todd Townend - Tanis Read - Neil Gilbert - Ken Kunka

Kelowna - Business Coach - Marketing Consultant - Speaker - Canada